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Salesforce Plat-101 Exam Syllabus Topics:

Topic	Details
Topic 1	Salesforce Ecosystem: This section of the exam measures skills of Marketing Cloud Administrators and covers the overall Salesforce ecosystem. It focuses on understanding the different resources available for learning and skill development, recognizing how Salesforce Customer 360 products can be applied in real business use cases, and explaining how organizations make use of Salesforce in daily operations. It also highlights awareness of job roles and career opportunities within the Salesforce ecosystem.
Topic 2	Navigation: This section of the exam measures the skills of Marketing Specialists and covers how users navigate Salesforce. It tests the ability to locate and access necessary information in given scenarios and to identify where different types of Salesforce customizations take place. The emphasis is on practical system navigation that supports marketing operations.
Topic 3	Reports & Dashboards: This section of the exam measures skills of Marketing Specialists and covers reporting and visualization in Salesforce. It includes describing how reports are built, how dashboards present insights, and how these tools help organizations monitor performance and make informed marketing decisions.
Topic 4	Data Model: This section of the exam measures skills of Marketing Cloud Administrators and covers Salesforce’s data model. It involves understanding the relationship between core standard objects such as Accounts, Contacts, Leads, Opportunities, and Cases. The section also evaluates knowledge of ensuring data visibility through features and maintaining data integrity using the right tools in different business scenarios.

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Salesforce Certified Platform Foundations Sample Questions (Q92-Q97):

NEW QUESTION # 92
A Salesforce associate wants to add a new related list of cases to the Account.
Where should the associate go to add the related list to Account?

A. Case Record page
B. Page Layout
C. Account Record page

Answer: B

Explanation:
The related list of cases can be added to the account page layout, which determines the fields, buttons, and related lists that users see when they view an account record.

NEW QUESTION # 93
A Salesforce associate has received a request to create new users for a group of new employees.
Where can the associate check the number of licenses available to be assigned to the new employees

A. User Management Settings
B. Company Information
C. Salesforce Help

Answer: B

Explanation:
The company information page shows the number of licenses available to be assigned to the new employees, as well as other details about the organization.

NEW QUESTION # 94
Get Cloudy Consulting (GCC) provides consulting services to small and medium-sized business in the financial services space. GCC wants a solution for customer service where complaints can be logged through a web from and email.
Which Salesforce solution should GCC use?

A. Service cloud
B. Commerce Cloud
C. Experience Cloud

Answer: A

Explanation:
The Salesforce solution that GCC should use for customer service where complaints can be logged through a web form and email is Service Cloud. Service Cloud is a product that helps companies deliver fast and personalized customer service across multiple channels, such as phone, email, web, chat, and social media. Service Cloud allows GCC to create cases from web forms and emails, assign them to agents, track their status, and resolve them efficiently

NEW QUESTION # 95
A Salesforce standard profile end user is looking for specific information on an Opportunity record page.
They are overwhelmed by the required scrolling to see the page.
What should the user do to simplify the page to see only what they want?

A. Change page layout assignment.
B. Remove activities.
C. Collapse detail sections.

Answer: C

Explanation:
Collapsing detail sections is a way to simplify the page to see only what the user wants, as it will hide the fields in that section and reduce the scrolling.

NEW QUESTION # 96
Cloud Kicks (CK) became a North American subsidiary of Get Cloudy Consulting (GCC).
What should the Salesforce associate do to show that GCC is part of the CK portfolio when creating the CK Account record?

A. View account hierarchy and select Add Child Account.
B. Select New on the child accounts related list.
C. Add Get Cloudy Consulting to the Parent Account field

Answer: C

Explanation:
The thing that the associate should do to show that GCC is part of the CK portfolio when creating the CK Account record is to add Get Cloudy Consulting to the Parent Account field. The Parent Account field is a standard field on the Account object that allows the user to link an account to another account that is its parent company. This way, the user can create an account hierarchy that shows the relationships between parent accounts and their subsidiaries. The user can enter the name of the parent account in the Parent Account field when creating or editing an account record. Viewing account hierarchy and selecting Add Child Account or selecting New on the child accounts related list are not the correct actions to show that GCC is part of the CK portfolio, because they are used to create a new account that is a subsidiary of an existing account, not to link an existing account to another existing account.

NEW QUESTION # 97
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Practice Salesforce Plat-101 Tests, Valid Plat-101 Exam Prep

Salesforce Plat-101 Exam Syllabus Topics:

Online Salesforce Plat-101 Practice Test Engine Designed by Experts

Salesforce Certified Platform Foundations Sample Questions (Q92-Q97):

Quick Link

Resources

Will Stark Will Stark

Biography

Practice Salesforce Plat-101 Tests, Valid Plat-101 Exam Prep

Salesforce Plat-101 Exam Syllabus Topics:

Online Salesforce Plat-101 Practice Test Engine Designed by Experts

Salesforce Certified Platform Foundations Sample Questions (Q92-Q97):

Quick Link

Resources

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